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Forgetting and Rejoining Wireless Networks

Windows 11 WiFi Guide If you have recently changed your password you may need to forget the wireless network in order to connect with your new password. If you cannot log in with your new password, ...
Wireless Access for Staff and Students

In order to gain wireless access to the internet across all sites in school you will need to look for the network which is called: CCGSUSER. Once you have entered your network login details you will b...
Restore Previous Versions of Your Work

Please see the article linked below for details on recovering work deleted from your user area (Drive H:)
Replacement ID Cards / Lanyards / Card Holders - *** PLEASE READ ***

When originally issued you will be provided with the 3 items listed below: 1 . The ID Card - this is the card that displays your name, and is programmed to grant you access to the relevant doors and ...
Run out of space in your user area?

You can use the WinDirStat utility on the Start Menu under Utilities to scan your user area to evaluate the space usage. Once the program has loaded, choose your user area (H:) and press okay. This wi...
Computer showing a black screen when you log in?

This experience is typical of your user area being full Please see our knowledgebase article on using WinDirStat to evaluate space use
Asus Zenbook Help Guide

How to connect to the Classroom Dock: Connecting to a Classroom Dock   How to duplicate or extend your laptop screen to the projector: Projector not showing the same as the Computer M
How to use Company Portal to install software

Open Company Portal through the start menu or by searching. Select 'App categories' from the sidebar.

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Password Reset Proceedure

Category: Passwords

If you have forgotten your password you can request that it is reset:   Students - All members of staff have the ability to reset student passwords, if they are not able to do this they should log a...

Forgetting and Rejoining Wireless Networks

Category: Knowledgebase

Windows 11 WiFi Guide If you have recently changed your password you may need to forget the wireless network in order to connect with your new password. If you cannot log in with your new password, ...

Migrating Files to OneDrive

Category: OneDrive

Please see the article linked below for details on moving files in your User Area to OneDrive

Accessing TEAMS on a XBox or Playstation

Category: Teams

You may be able to use your games console to access Teams for live lessons. XBox and Playstation both have Web Browsers that work the same as on a Laptop or Computer Connect To Teams Using XBOX ONE ...

Resetting your own Password

Category: Passwords

To reset your own password, you need to have previously configured Self Service Password Reset. Details on doing this can be found in our knowledgebase Navigate to www.office.com and enter your email...

Connecting to a Classroom Dock

Category: Classrooms and Presentations

Connecting to Printers on a Zenbook

Category: Printing & Scanning

Open the start menu by either pressing the windows key on the bottom left of the keyboard, or clicking the windows icon in the middle of the task bar. Then begin typing 'Company Portal'   Once yo...

Restoring Previous Version of SharePoint Files

Category: SharePoint

Please see the article linked below for detail on restoring previous versions of files from SharePoint

Connecting to Wireless Projection in Halls

Category: Classrooms and Presentations

Wireless Projection dongles are present in CHS Dining Hall, CHS Assembly Hall, CLA Assembly Hall, and CCVI Common Room. Connecting to these wireless dongles will allow Staff, Students, and Guest Spea...

Accessing OneDrive from RemoteApps

Category: OneDrive

Using Office locally or in the web browser should automatically sync to OneDrive. But if you are accessing Office through RemoteApps on your laptop you will have to follow these steps to save to OneDr...

How to use Company Portal to install software

Category: Knowledgebase

Open Company Portal through the start menu or by searching. Select 'App categories' from the sidebar. Click 'Show all' for your chosen category. Choose the software you want and click instal...

Asus Zenbook Help Guide

Category: Knowledgebase

How to connect to the Classroom Dock: Connecting to a Classroom Dock   How to duplicate or extend your laptop screen to the projector: Projector not showing the same as the Computer Monitor?   H...