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Wireless Access for Staff and Students

In order to gain wireless access to the internet across all sites in school you will need to look for the network which is called: CCGSUSER. Once you have entered your network login details you will b...
Restore Previous Versions of Your Work

Please see the article linked below for details on recovering work deleted from your user area (Drive H:)
Replacement ID Cards / Lanyards / Card Holders - ** Please Read **

When originally issued you will be provided with the 3 items listed below: 1 . The ID Card - this is the card that displays your name, and is programmed to grant you access to the relevant doors and ...
Run out of space in your user area?

You can use the WinDirStat utility on the Start Menu under Utilities to scan your user area to evaluate the space usage. Once the program has loaded, choose your user area (H:) and press okay. This wi...
Computer showing a black screen when you log in?

This experience is typical of your user area being full Please see our knowledgebase article on using WinDirStat to evaluate space use
Asus Zenbook Help Guide

How to connect to the Classroom Dock: Connecting to a Classroom Dock   How to duplicate or extend your laptop screen to the projector: Projector not showing the same as the Computer M
Forgetting and Rejoining Wireless Networks

If you have recently changed your password you may need to forget the wireless network in order to connect with your new password. If you cannot log in with your new password, you should be able to l...
How to use Company Portal to install software

Open Company Portal through the start menu or by searching. Select 'App categories' from the sidebar.

Accessing OneDrive from RemoteApps

Using Office locally or in the web browser should automatically sync to OneDrive. But if you are accessing Office through RemoteApps on your laptop you will have to follow these steps to save to OneDr...
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Password Reset Proceedure

Category: Passwords

If you have forgotten your password you can request that it is reset:   Students - All members of staff have the ability to reset student passwords, if they are not able to do this they should log a...

Migrating Files to OneDrive

Category: OneDrive

Please see the article linked below for details on moving files in your User Area to OneDrive

Connect to the RemoteApp Feed - Windows

Category: RemoteApps

Please see the linked article below for details on connecting your Windows PC to the CCGS RemoteApp feed

Configuring Self Service Password Reset

Category: Passwords

You may be prompted on sign in to www.office.com that 'More information is required' for your account, alternatively you can navigate to https://account.activedirectory.windowsazure.com/passwordreset/...

Resetting your own Password

Category: Passwords

To reset your own password, you need to have previously configured Self Service Password Reset. Details on doing this can be found in our knowledgebase Navigate to www.office.com and enter your email...

Scanning to OneDrive from a Konica Minolta Device

Category: Konica Minolta

Please see the attached guide for instructions on scanning directly to your OneDrive storage

Accessing OneDrive from RemoteApps

Category: Knowledgebase

Using Office locally or in the web browser should automatically sync to OneDrive. But if you are accessing Office through RemoteApps on your laptop you will have to follow these steps to save to OneDr...

How to use Company Portal to install software

Category: Knowledgebase

Open Company Portal through the start menu or by searching. Select 'App categories' from the sidebar. Click 'Show all' for your chosen category. Choose the software you want and click instal...

Connecting to a Classroom Dock

Category: Classrooms and Presentations

Forgetting and Rejoining Wireless Networks

Category: Knowledgebase

If you have recently changed your password you may need to forget the wireless network in order to connect with your new password. If you cannot log in with your new password, you should be able to l...

Asus Zenbook Help Guide

Category: Knowledgebase

How to connect to the Classroom Dock: Connecting to a Classroom Dock   How to duplicate or extend your laptop screen to the projector: Projector not showing the same as the Computer Monitor?   H...

OneDrive Sync Client Guide

Category: OneDrive

The attached guide shows you how to set up the OneDrive sync client with files on demand, on laptops assigned to individuals.